Telecom Regulatory Authority of India has issued a directive for telecom operators to improve plan visibility. Operators must create a section titled ‘TRAI-Mandated Packs’ on apps and websites within 30 days. This section should be the first under prepaid recharge to aid consumers. The order follows consumer complaints about the difficulty in locating mandated plans. Existing plans remain unchanged as the focus is solely on enhancing accessibility for all users.
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