The voice taking your McDonald’s order may not be human anymore

McDonald’s is testing a new Google-backed AI drive-thru ordering system capable of handling customer conversations, processing orders, and supporting restaurant operations. While the technology is still in its early stages, the experiment highlights a broader shift taking place across the fast-food industry as companies increasingly look to artificial intelligence to improve speed, efficiency, and customer…

Top AI tools for research writing: how researchers can find sources, analyse papers, and write faster

Discover the top 5 AI tools for research writing in 2026, including Perplexity AI, Elicit, Consensus, ChatGPT, and Zotero. Learn how these AI-powered research tools help researchers, students, and professionals find sources, analyse academic papers, organise citations, and write high-quality research content faster and more efficiently than traditional methods.

AI chatbot’s BMW buy-back offer sparks questions over accountability in automated customer interactions

A customer’s attempt to sell his BMW back to a dealership turned into a lesson in AI accountability when an artificial intelligence chatbot mistakenly negotiated a higher buy-back price than intended. After initially revoking the offer, the dealership ultimately honoured it following media scrutiny. The incident highlights growing questions around the legal and operational responsibilities…