The voice taking your McDonald’s order may not be human anymore

McDonald’s is testing a new Google-backed AI drive-thru ordering system capable of handling customer conversations, processing orders, and supporting restaurant operations. While the technology is still in its early stages, the experiment highlights a broader shift taking place across the fast-food industry as companies increasingly look to artificial intelligence to improve speed, efficiency, and customer…

Top AI tools for research writing: how researchers can find sources, analyse papers, and write faster

Discover the top 5 AI tools for research writing in 2026, including Perplexity AI, Elicit, Consensus, ChatGPT, and Zotero. Learn how these AI-powered research tools help researchers, students, and professionals find sources, analyse academic papers, organise citations, and write high-quality research content faster and more efficiently than traditional methods.

AI chatbot’s BMW buy-back offer sparks questions over accountability in automated customer interactions

A customer’s attempt to sell his BMW back to a dealership turned into a lesson in AI accountability when an artificial intelligence chatbot mistakenly negotiated a higher buy-back price than intended. After initially revoking the offer, the dealership ultimately honoured it following media scrutiny. The incident highlights growing questions around the legal and operational responsibilities…

AI Wants to Answer Your Phone Now: Equal AI’s $30 Million Bet on the Future of Call Screening in India

Indian startup Equal AI has raised $30 million to expand its AI-powered call screening platform that answers and filters calls on users’ behalf. As spam, telemarketing, and service calls continue to overwhelm consumers, the company is betting that AI assistants will become a new layer between people and their communications. The funding reflects growing investor…

PoliceAI UK: How AI in policing will save 6 million hours and speed up crime investigations

UK PoliceAI is introducing artificial intelligence into policing to speed up investigations, process CCTV and digital evidence faster, transcribe emergency calls, and link fragmented crime data across systems. Backed by major government investment, the programme aims to save millions of working hours annually while improving efficiency, accuracy, and response across police forces through structured, centrally…