The Customs department should accelerate the deployment of artificial intelligence, machine learning, and real-time analytics to reduce physical interface with trusted taxpayers, Central Board of Indirect Taxes and Customs (CBIC) chairman Vivek Chaturvedi said on Wednesday.
Outlining 5 pillars for the Customs department to follow over the next decade, Chaturvedi said the CBIC intends to create a “unified, trusted taxpayer ecosystem” which records consistent compliance by businesses in GST, customs and other indirect tax payments. This would bring synergy across the indirect tax division.
The CBIC chief also asked the customs department to handhold MSMEs and conduct outreach programmes so that small businesses can reap the benefits of customs deferred duty payment schemes like Eligible Manufacturer Importer (EMI) and also the Authorised Economic Operator (AEO).
Chaturvedi said technology should act as a “great enabler” for customs and the ambition should be to move towards a …
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