Rail Madad provides a digital solution for train and station complaints, allowing passengers to easily report issues by entering their journey details and uploading relevant evidence. Each complaint is assigned a unique reference number, which passengers can use to track its progress. For urgent security or medical assistance, passengers are advised to call the railway helpline at 139 to ensure that their concerns are addressed promptly and effectively.
Read more at the source
Disclaimer: The content of this post is sourced from external sites and is for informational purposes only. All rights and credits belong to the original authors and publishers.