During a recent screening of Awarapan 2 in Ghaziabad, moviegoers faced significant discomfort due to inadequate air conditioning. The auditorium turned uncomfortably hot and humid, leading to difficulties in breathing. Despite multiple complaints to the management, the situation remained unaddressed, resulting in many patrons exiting the cinema before the film’s interval. This event underscores a glaring shortfall in customer service standards at the venue.
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