India’s Global Capability Centers are evolving into powerful transformation engines, significantly boosting revenues. Yet, many centers remain hindered by inadequate infrastructure and data challenges. The report underscores the rapid growth trend and the critical role of AI in shaping strategic business initiatives. Industry leaders advocate for a forward-thinking approach and accountability in achieving desired business outcomes. Four pivotal shifts are recommended to refine operational processes by 2030.
Read more at the source
Disclaimer: The content of this post is sourced from external sites and is for informational purposes only. All rights and credits belong to the original authors and publishers.